Local Businesses Supported
Servers Managed
Computers Managed
Top Tier Plans and Pricing.
Business computer support is available as pre-paid monthly support packages with costs varying depending on the amount of support you require.
These Tiers are our top tiers of support and all businesses on these tariffs attract our fastest support and round the clock monitoring.
Tier 1
Proactive Monitoring- Monitoring of your Computers
- Pay-as-you-go support
- Same day service available
- We get alerted to issues automatically
Tier 2
Security Package- 2 hour response for all issues
- JMV Managed Anti-Virus
- JMV Managed Web Protect
- JMV Managed Patching
- JMV System Monitoring
- JMV Instant Access Remote Control Software
Tier 3
Remote Support- 100% of remote support included to fix software issues on your computers
- 4 hour response for all issues
- JMV Managed Anti-Virus
- JMV Instant Access Remote Control Software
- We get alerted to issues automatically
- Phone, Email and Remote Support Covered
Tier 4
Platinum Package- Unlimited support for hardware and software issues both remotely and on-site with no additional cost incurred.
- All benefits of the above packages
- All labour charges covered (remote and onsite)
- 2 hour Initial Response for all issues
- No Travel Costs
- Basic Parts included (Ram, Keyboards etc..)
all prices ex vat.
Discounts are available for businesses with more than 5 computers. Please call for more information.
All support packages include: Managed Antivirus, Monitoring, reports on issues and remote connect software.
Server Monitoring and Packages available. Please call for more information.
Business I.T Support
Complete support for all your Business IT Support needs whether you have 1 or 25 computers. Our business is to keep your business running.
Proactive Monitoring
Let us monitor your Business IT equipment 24×7 so you can focus on running your business. When issues arise, well get them sorted quickly.
6 days a week
We understand that your business might need support when others are not working. Don’t worry we’ll be here to help out if issues arise.
Business Computer Support.
Whether you have 1 or 25 PCs we keep your IT working smoothly.
- Local friendly support
- No tie-in rolling contracts
- Monthly reports
- 6 Days a week
- Same day service
Making sure your businesses stays operational is our business…
We tailor make business computer support packages to suit you and your company, making sure you only pay for what you need. You’ll never pay for things you don’t need or want.
As a small business we understand how small businesses work and therefore we work with you and become part of the team to help your business grow. We continually test new technologies and improve the systems which we offer so you only ever get systems which are proven, tested and above all value for money. We have partnerships with most of the large IT firms and distributors which means we only supply up-to-date, relevant systems and leading support.
Along with this, if you already have suppliers of other services then we will work with them to ensure that you get the best services and solutions to make sure your business thrives.
For more information on how we can help you, get in touch.
Support Charges.
Our standard support charges are:
Labour charge – £50 p/h ex vat.
Callout & 1st hr – £70 ex vat.
Support Hours.
Our standard support hours are:
Mon-Fri – 8am – 6pm
Sat – 9am – 3pm
Sun – Emergency Calls
Out of hours support available but is not bound to response times.
Unlimited Business IT Support from £30 + VAT per month
For business who require slightly less urgent support at a mind blowing price we have developed a special package just for you.
Subscribe to our Small Business IT Support Packages for Unlimited Remote Support.
- Unlimited Remote Support to provide support when you need it
- JMV Managed Antivirus to keep your computers safe
- JMV Patch Management to keep your computer up-to-date
- A yearly computer clean-up, MOT and service performed remotely
- No call out charges saving £25 per visit
- Fixed price labour on fixes that we cannot fix remotely.
Never pay more than 2 hours labour no matter how long it takes us to repair your computer whether onsite or in our workshop
All this is just £30 per month and covers upto 3 computers.
Do you have more then 3 Computers
upto 6 computers for £70 + VAT per month
upto 10 computers for £100 + VAT per month
Terms and Conditions Apply.
What our customers are saying.
Don’t just take it from us, let our customers do the talking!
“I have always found James and the team at JMV very pro-active in their approach to our I.T. needs – forward thinking and solution lead ideas. JMV know how important our systems are to us, and they also know that we do not have the time to concern ourselves with any issues – we need our systems to simply work! JMV ensure everything is as it needs to be, and offer amazing response times if there are ever any issues – this means that we are never without what is important to us for any period of time.”
Mark AmphlettI run my own small business from home and contacted James because I needed a local person or company who could act as my external IT dept for me. James has always been a pleasure to deal with – very courteous, extremely professional in his approach, and always swift to resolve any computer issues I may have. I also entrusted the redesign of my website to him as he has very creative skills – I’m more than delighted with the result and wouldn’t hesitate to recommend James to any individual or company looking for any and all forms of IT support.
Ruth WhiteThe repair you carried out on my PC has 100% fixed the presenting issues enabling me to carry out tasks I have not been able to do for months and I personally want to thank you for your excellent service.
Joseph ArkleLets talk.
Now you’ve read about our business computer support its time to: